Shop Policies

Artist Disclaimer

By purchasing my artwork, you are acknowledging and accepting the artist’s unique style and artistic vision. I strive to capture the personality of each pet with great care, but please note that my portraits are intended to be expressive and creative rather than realistic. Your understanding and respect for this artistic approach are greatly appreciated.

Reference Photo Policy

To ensure the best outcome for your portrait, please adhere to the file upload limits specified. If you upload photos that exceed the file limit or if I am unable to locate the file under your name or your pet’s name, your order may be subject to cancellation. This policy helps me manage the workflow and maintain high standards for your artwork.

Revision Policy

While I am committed to creating a portrait that you will cherish, please note that revisions are not included as part of the standard pricing. If you have concerns or are not completely satisfied with your portrait, I am happy to assist you within the scope of our initial agreement. Please keep this in mind when placing your order.

Shipping & Returns 

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs.

I gladly accept cancellations

Request a cancellation within: 48 hours of purchase

I don't accept returns or exchanges

But please contact me if you have any problems with your order.